سياسة الاستبدال والإرجاع

Return and Exchange Policy Now you can shop without worry from the Fun of Innovations website, as we have facilitated the return and exchange policy and made it more transparent to ensure the satisfaction of our dear customers. For any inquiries regarding returns and exchanges, please contact via WhatsApp number / 0538703494 or through the WhatsApp contact icon at the bottom of the website. First: Return or exchange policy for canvas paintings Please note that all canvas paintings are manufactured after the order is completed by the customer, and then manufacturing begins in several stages for a period of one to two days before delivery to the shipping company. Therefore, please be aware that the policy of Fun of Innovations, as approved on our website, does not accept any return requests or exchange requests for canvas fabric wall art products, and does not accept replacing the frame or border. We advise our valued customers to choose the paintings carefully according to their needs and to verify the sizes. Customer service is available to assist you at all times via the direct contact icon below the website through WhatsApp number 0538703494. In case of a defect in the product, God forbid, the manufacturing team is very keen on quality and precise output. If there is a defect in the product, please contact us within 24 hours of receiving the paintings via the number 0538703494. The customer will be compensated according to their preference, either by full refund or by exchanging the paintings. Fun of Innovations will bear all shipping costs for returns. After communication and receiving the complaint, a return policy will be issued. The customer only needs to wait for the shipping company's representative to pick up the returned product. Important points you should know to avoid rejection of the return or exchange request: - The request must be returned within a maximum of three days from the date of receipt. - The item must be in its original form without any changes (unused and in its original packaging). - Upon receipt of the product, we will verify its condition, and then refund the value of the item within 3 working days. Second: Return and exchange policy for antiques, accessories, and all other products (which are different from canvas paintings) The request for exchange or return is received through customer service, and the return or exchange is made according to the customer's preference, with the amount transferred to their bank account. Upon receiving the product, we will verify its condition, and then refund the value of the item within 3 working days. If the reason for the request for exchange or return is related to quality and safety of the product, shipping fees will be charged, and the shipping cost paid at the time of order will be deducted, and the product amount will be transferred to the customer's bank account.